Starter
Best for solo operators and very small teams.
$14.99/user/mo
- 1 business number per account
- Unlimited domestic calling
- Basic auto attendant
- Voicemail to email
- Mobile app
- Basic call forwarding
- Email and chat support
Simple plans first. The deep dive when you need it.
UUtel pricing is built to stay simple for everyday buyers while still covering the routing, texting, reporting, and onboarding needs that growing teams care about.
Growth
Best for teams that need routing and workflow features.
$24.99/user/mo
- Everything in Starter
- Ring groups and call queues
- Business SMS and MMS
- Multi-level auto attendant
- Desktop app
- Call recording with 30-day retention
- Basic analytics and reporting
- Priority support
Pro
Best for advanced SMB operations and multi-location teams.
$39.99/user/mo
- Everything in Growth
- Advanced routing rules
- CRM integrations
- Voicemail transcription
- Supervisor analytics and exports
- Longer recording retention options
- Role-based permissions
- Dedicated onboarding support
Optional add-ons
Numbers
Additional local numbers, toll-free numbers, and custom number packages.
Storage
Expanded recording storage and longer retention for workflows that need it.
Calling bundles
International calling or custom usage structures for special cases.
White-glove setup
Additional training, handset rollout, and custom onboarding support.
The Deep Dive
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Unlimited domestic calling | Included | Included | Included |
| Business SMS | Add-on / limited | Included | Included |
| Call queues | Basic routing only | Included | Included |
| Call recording | Add-on | 30 days | Extended options |
| Analytics | Basic | Team reporting | Supervisor analytics |
| Onboarding | Standard | Priority | Dedicated |
| Best fit | 1-3 users | 3-20 users | Advanced SMB teams |
Can I mix users and call capacity later?
Yes. If your deployment grows beyond standard per-user plans, UUtel can quote custom packages for shared call capacity, multi-location needs, or more advanced routing requirements.
What about annual billing?
Annual billing options may be available for customers who want predictable costs and a lower effective monthly rate. Contact us if you want to discuss annual terms.
Do I need desk phones?
No. Many customers will be mobile-first or app-first, though handsets can still be part of the onboarding conversation.
Do you help with setup?
Yes. UUtel can help with onboarding, number porting, routing setup, and getting your team live without a complicated rollout.
Can you support a one-person business?
Absolutely. UUtel is built for small businesses, but it is also a strong fit for solo operators who want a more professional phone setup without enterprise overhead.
Can I keep using my mobile phone?
Yes. Many customers use UUtel through mobile and desktop apps, with desk phones added only when they make sense for the business.
Next Step
Need a custom setup, migration, or multi-location rollout?
Tell us about users, numbers, locations, and how calls need to flow. We can map the right fit before you commit.